Here’s how this works…
Step 2: Use the coupon code DHLEET to confirm your payment.
Step 3: DHL will contact you for a pick-up within 2 working days
Step 4: University will receive your documents in 3 – 5 working days after pickup
Yes. Shipment insurance is available for all services except for documents sent on the DHL EXPRESS WORLDWIDE service outside the European Union where Extended Liability is offered instead.
0.5kg (or 500g) is the minimum weight required to get a price quote. We don’t have a cheaper price for items weighing less than 0.5kg, so please be assured that you are getting an accurate quote.
A tracking number or ID is a combination of numbers and letters that uniquely identifies your shipment. The ID length may vary from 10 to 39 characters.
DHL always endeavours to collect your parcel on the agreed date and time, but occasionally we may have difficulties assigning a courier due to circumstances outside our control. For example, a delay may be caused due to adverse traffic or weather conditions.
If your shipment is not delivered, please contact your shipper or online shop. Please understand that only the shipper can file a claim as he is the contracted partner of DHL.
You should see tracking events within 24hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment has been handed over to us, i.e. once the shipment has left the fulfillment center of your online shop.